The future of
exclusivity clauses after Peters Ice Cream was fined $12 m
for anti-competitive dealing
Peters Ice Cream inserted an exclusivity clause in a
Distribution Agreement to prohibit its distributor from
distributing ice cream for competitors.
The Federal Court found the clause was anti-competitive
and fined Peters Ice Cream $12 m.
In this article we examine the Distribution Agreement and
the exclusivity clause, the Federal Court’s findings on
Exclusive Dealing Conduct, and draw conclusions on the
future of exclusivity clauses. A marketing commentary
follows.
Summary
When Peters Ice Cream appointed an independent
distributor in 2014, it inserted a strict confidentiality
clause in the Distribution Agreement to protect
its know-how.
For extra protection, it inserted an exclusivity
clause to prevent the distributor from distributing ice
cream product for competitors.
The exclusivity clause caught the attention of the
Australian Competition & Consumer Commission (ACCC). The
ACCC considered the exclusivity clause was
exclusive dealing conduct and an illegal restraint of
trade because it was likely to substantially
lessen competition in the ice cream market.
The ACCC prosecuted Peters Ice Cream for exclusive
dealing in contravention of s 47(1) of the
Competition and Consumer Act 2010 (the CCA). Peters
admitted the contravention, and the Federal Court of
Australia ordered Peters Ice Cream pay a penalty of $12
million.
The decision is Australian Competition and Consumer
Commission v Australasian Food Group Pty Ltd [2022] FCA
308 (25 March 2022) (Moshinsky J)
The Distribution Agreement
and the exclusivity clause
Peters Ice Cream (Australasian Food Group) is an
Australian manufacturer and supplier of ice cream products,
including single serve ice cream and frozen confectionary
products. Its brands include Connoisseur, Drumstick, Maxibon
and Frosty Fruits. Its turnover in Australia in the 2019
calendar year was $337.5 milion.
In major metropolitan and regional areas, Peters uses its
own fleet of trucks (with eutectic refrigerated bodies) to
deliver single serve product to retailers. But in most
regional areas in Australia it is not commercially viable to
use its own trucks to deliver product to petrol and
convenience store retailers (P&C Retailers) because volumes
are small and distances are long.
P&C Retailers include BP, Coles Express, Caltex,
7-Eleven, Woolworths Petrol, United, Night Owl and Puma.
There are 6,995 P&C Retailers in locations in Australia.
They are a material market, accounting for just under 50% of
single serve ice cream sales. See images below of in-store
displays.
Peters entered into a Distribution Agreement with PFD
Food Services on 21 November 2014, to distribute its single
serve product to P&C Retailers in regional areas. PFD is a
wholesale food distributor and is the largest distributor
distributing nationally.
Because it was a major supplier, the distributor agreed
to Peters Ice Cream’s request to insert an exclusivity
clause into the Distribution Agreement. It was:
Supplier [Peters] appoints Distributor [PFD] … on
an exclusive basis, to both distribute the Products and
perform the Field Services ...
Distributor must not …without the prior consent of the
Supplier … market, promote, sell or distribute …
Competing Products in the Territory [the Exclusivity
Clause]
“Competing Products” means an Ice Cream Product that is
not supplied by Peters, that competes with any Product
supplied by Peters …
“Ice Cream Products” means ice-cream, ice confection …
products sold individually wrapped
Peters said that it inserted the exclusivity clause
for these reasons:
- It helped protect “some confidential and
commercially sensitive information and know-how to
assist PFD to perform its obligations” by ensuring it
was not disclosed to its competitors;
- It “viewed PFD as, in effect, an extension of
Peters’ own sales force, and it did not want its sales
staff working for competitors”;
- It “had the effect that Peters received the
exclusive benefit of PFD’s national regional
distribution network in the Territory”.
It would be fair to say that Peters Ice Cream’s main
objective was to increase market share in a competitive
market for single serve ice cream. It succeeded. The
exclusivity clause played an important role in promoting
Peter’s products and increasing sales.
The ACCC was concerned about the anti-competitive nature
of the exclusivity clause because three small Australian ice
cream producers who had approached PFD to distribute their
single serve ice-cream and iced confectionary to the P&C
Retailers market, complained to the ACCC their approaches
had been rejected.
They were: Bulla which produced Cadbury branded products
and choc tops, the Nieve Company which produced Gelativo,
and Pure Pops which produced Pure Pops natural ice blocks.
In each case, PFD refused their requests because of the
exclusivity clause, and because Peters refused to give its
consent to PFD to distribute competitor product.
The Federal Court’s
findings on Exclusive Dealing Conduct
Peters Ice Cream agreed with the ACCC that it had
contravened the competition law by engaging in Exclusive
Dealing Conduct, and the Court made a declaration in these
terms:
“From 21 November 2014 to around December 2019, the
respondent, trading as Peters Ice Cream, in trade or
commerce, engaged in the practice of exclusive dealing
in contravention of s 47(1) of the Competition and
Consumer Act 2010 (Cth) (CCA) as defined in
paragraphs (a) and (d) of s 47(4) of the CCA, by
acquiring distribution services from PFD Food Services
Pty Ltd (PFD) pursuant to an agreement between
PFD and the respondent (Distribution Agreement)
on the condition that PFD would not, without the prior
written consent of the respondent, sell or distribute
single serve ice cream products (SSICP) that
competed with the respondent’s single serve ice cream
products in the various geographic areas throughout
Australia specified in the Distribution Agreement as
amended from time to time, where engaging in that
conduct had the likely effect of substantially lessening
competition in the market for the supply by
manufacturers of single serve ice cream and frozen
confectionery products in Australia.”
The Court turned to the appropriate penalty. The key
admission was that the conduct had the likely effect of
substantially lessening competition. As not all
exclusive dealing conduct will have that effect, the full
text of the Court’s findings is reproduced:
“the Exclusive Dealing Conduct had the likely effect of
substantially lessening competition in the Market, in
circumstances where … during the Relevant Period:
(a) Peters
and Streets were the two largest suppliers of Single Serve
Ice Cream Products (SSICP) in Australia. They were
each other’s largest competitor. Together, they had over 95%
of sales of SSICP in the Route Channel [P&C Retailers, food
service outlets] and 62% of the Grocery Channel
[supermarkets] …;
(b) there
were significant economies of scale and scope in
manufacturing and supplying SSICP;
(c) there
were significant barriers to mobility for potential
competitors in the supply of SSICP;
(d) national
P&C Retailers … comprised a material part of the Market;
(e) Bulla,
The Nieve Company and Pure Pops … were looking for
opportunities to supply SSICP to national P&C Retailers
during the Relevant Period,
(f) the
Exclusive Dealing Conduct had the likely effect of raising
the existing barriers to entry to the Market because:
(i)
PFD was a national Distributor and was able to distribute
products to most national P&C Retailers’ outlets;
(ii)
if manufacturers used a single national Distributor (rather
different distributors in different areas or a network of
distributors such as Countrywide or NAFDA) the
administrative and financial burden of dealing with
Distributors would be lower;
(iii)
some P&C Retailers (including some national P&C Retailers)
had a preference for PFD;
(iv)
Distributors generally imposed a minimum order quantity (MOQ)
per delivery, either expressed as a dollar value per
delivery (eg, $200) or a number of units per delivery (eg,
four cartons per delivery) that manufacturers were required
to satisfy in order for a Distributor to deliver an order to
a P&C Retailer. Generally a Distributor imposed an MOQ when
it was not already visiting a store for any
manufacturer. Since PFD was already distributing products to
many national P&C Retailer outlets, it was less likely than
other Distributors to require manufacturers that sought to
enter or expand in the Market to meet MOQs for the
distribution of SSICP to national P&C Retailer outlets;
(v)
Bidfood [another distributor] distributed to 777 of 6,995
P&C Retailers;
(vi)
Countrywide members and NAFDA members did not supply SSICP
to all national P&C Retailer outlets, though some
Countrywide members and some NAFDA members had existing P&C
Retailer distribution arrangements;
(vii) Streets’
agreements with its Distributors prevented those
Distributors from distributing the SSICP of Streets’
competitors.
(g) the
Exclusive Dealing Conduct operated throughout the Relevant
Period for five years, in each of Western Australia,
Tasmania, the Australian Capital Territory and PFD’s Darwin
distribution centre distribution zone, and in regional areas
in Victoria, New South Wales, Queensland and South
Australia and, from 3 August 2015, Adelaide;
(h) PFD
was approached by Bulla, the Nieve Company and Pure Pops to
distribute new SSICP to some national P&C Retailers.
However, PFD advised that it could not distribute Bulla and
Pure Pops SSICP due to its exclusivity arrangement with
Peters; and
(i) absent
the Exclusive Dealing Conduct, one or more potential
competitors were likely to have entered or expanded in the
Market by distributing some SSICP through PFD to one or more
national P&C Retailers.”
The Court ordered Peters Ice Cream to:
- Pay a pecuniary penalty of $12,000,000 for the
contravention (within 30 days).
- Establish and maintain a compliance program for
three years.
- To contribute to the ACCC’s legal costs in the sum
of $250,000 (within 30 days).
The future of Exclusivity
Clauses
Not all exclusivity clauses will be anti-competitive. An
exclusivity clause will contravene the CCA if it has the
likely effect of substantially lessening competition in a
market.
In this case, Peters Ice Cream along with Streets Ice
Cream dominate the market for single serve ice cream and
frozen confectionery products in Australia. As such, Peters
had market power to force distributors and retailers to deal
with it exclusively, which it used in this situation. It was
not stated why the distributor in this case agreed to the
exclusivity clause, but it was clear that substantial
business would come its way if it did so.
The decision applies to suppliers and distributors which
have a large market share when they supply or distribute
food, drinks, snacks, confectionary and all other items
found in petrol and convenience stores, grocers and
supermarkets.
There is a difference between appointing a sole
distributor and an exclusive distributor.
A business may appoint a sole distributor and achieve
commercial benefits from doing so.
A business can use an exclusivity clause if they are
small and do not dominate a market. But a business which is
so dominant in a market that it could lessen competition
cannot appoint an exclusive distributor or use an
exclusivity clause because that is likely to be engaging in
anti-competitive dealing.
The ACCC is targeting exclusive arrangements by firms
with market power that impact competition as one of its
compliance and enforcement priorities for 2022/23.
Images and marketing commentary follow.
These images taken by the author of ice cream fridges in
petrol and convenience stores and in a supermarket
illustrate various point-of-sale displays.


Marketing Commentary by
Michael Field from EvettField Partners
How to increase market share without breaking the law
FMCG (Fast Moving Consumer Goods) brands commonly use
agents and distributors to deliver their products to market.
The commercial drivers are cost, fleet, and people
management.
Brands include marketing objectives such as geographic
reach, market share and the most desirable market position
of having ubiquitous product availability.
Marketers aim to maximise sales and market share at every
buying occasion. A buying occasion is a
marketing term used to describe every opportunity that a
consumer has to purchase a product based on their regular,
scheduled activities such as travelling to and from work,
weekly grocery shopping, or fuelling up the car at the
petrol station.
Product distribution strategies are designed to capture
consumer buying occasions. For example, a consumer
may regularly purchase their preferred brand of ice cream at
the petrol station as a special treat every week when they
fuel up the car. If their preferred ice cream is not
available, they may product ‘switch’ and try a different
brand.
This is a disaster for the marketer whose product was
not available. Not only have they wasted the marketing
dollars used to attract the consumer, but they have lost the
sale, and the consumer has now sampled the competitor’s
product.
Brands worry about their competitors interfering with the
‘last six feet of the sale’ which is when the customer is
in-store and walking towards the display cabinet to select
their product. In marketing terms, it is the ‘Place’ - one
of the Four P’s (Product, Price, Promotion and Place).
‘Place’ includes availability, channels to market,
distribution, retail store selection and shelf placement.
The exclusivity clause inserted by Peters Ice Cream into
their Distribution Agreement with PFD Food Services had the
effect of choking their competitors’ access to important
buying occasions at petrol stations and convenience
stores.
So, what could Peters Ice Cream have done and what you
can do to increase market share without breaking the law?
- Maintain investment in brand, product R&D, consumer
marketing, sales and promotions
- Work directly with the retailers to secure prominent
position for the product. In this case fridges and
display cabinets.
- Develop effective account management and fulfilment
services, ensuring strong in-stock positions, product
presentation and quality
- Support the retailer with instore promotion, swing
tickets, window stickers and point-of-sale promotional
items
- Provide access to additional promotional hardware
such as awnings, tables and chairs, umbrellas
- Offer package deals with other brands such as drink
and ice cream or meal deals including an ice-cream
- Run consumer competitions and give-aways to engage
the consumers and support the retailers
- Give the retailer a compelling reason to preference
the product when making ranging decisions to ensure your
product is stocked and properly supported
- Most successful FMCG brands will have a
sophisticated and well managed ‘retail success program’
including training and support for the individual
retailers, price promotions and other support to ensure
the success of the retailer
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